Core Duties and Responsibilities

- Branch Operations Management:
- Oversee day-to-day operations of the branch, ensuring smooth functioning.
- Implement and monitor operational procedures for customer service, transactions, and collections.
- Customer Relationship Management:
- Build and maintain strong relationships with customers.
- Address customer grievances and provide timely resolutions.
- Promote chit fund schemes to attract new customers.
- Financial Management:
- Monitor the financial performance of the branch.
- Ensure proper accounting and timely reconciliation of funds.
- Prepare and present periodic financial reports to senior management.
- Sales and Marketing:
- Develop and execute strategies to increase subscriptions for chit schemes.
- Conduct promotional activities to attract new customers.
- Achieve sales targets set by the company.
- Compliance and Risk Management:
- Ensure compliance with government regulations and company policies.




- Maintain proper documentation of agreements and financial transactions.
- Identify and mitigate risks associated with operations and customer default.
- Team Leadership:
- Recruit, train, and manage branch staff.
- Set performance goals and monitor staff performance.
- Motivate the team to achieve individual and branch targets.
- Collections and Recovery:
- Oversee the collection of monthly subscriptions from members.
- Manage defaulters and initiate recovery procedures as needed.
- Reporting and Communication:
- Prepare detailed reports on branch activities and submit them to regional or head office.
- Communicate with other branches to share best practices and strategies.

Job Type: Full time

Pay: ₹25,000.00 - ₹30,000.00 per month

Education

- Bachelor's (Preferred)

Experience:
- total work: 1 year (Required)
- Management: 1 year (Required)

Work Location: In person

📌 Branch Manager (Aranmula)
🏢 Rajavalsam Chits
📍 Aranmula