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JobCoNCT stays active for only 22 hours, apply quickly to avoid missing interview-ready opportunities. ? Hiring: BPO Process Trainer | Hyderabad We are hiring an experienced BPO Process Trainer for a leading Skin & Healthcare organization in Hyderabad. ? Location: Hyderabad | In office ? Experience: 4–10 Years ? Salary: ₹3–6 LPA (flexible for the right candidate) ⏳ Joining: Immediate Joiners Preferred ? Education: Any Graduate ? Vacancy: 1 ? Key Skills Training Delivery

Training Needs Analysis (TNA)

Training Need Identification (TNI)

Process Audits

New Hire / Induction Training

Training Evaluation

Content Development ?️ Key Responsibilities Conduct new-hire induction and process training for clinics and BPM operations

Plan and deliver refresher training programs

Identify training gaps and conduct TNI/TNA





Prepare and administer PKTs and competency assessments

Develop and update training content, knowledge bases, and training materials

Measure training effectiveness through assessments and performance metrics

Conduct process and quality audits when required

Maintain training records and certifications

Support new process rollouts and continuous learning initiatives ? Ideal Candidate 4+ years of experience in BPO/Process Training, Quality & Training, Customer Service Training, or similar roles

Strong experience in training delivery and TNA/TNI

Exposure to process audits and quality monitoring

Good communication and presentation skills

Comfortable working from the office in Hyderabad

Immediate joiners preferred Skills: training evaluation,process audits,training delivery,induction training,training needs analysis

📌 BPO Process Trainer (Hyderabad)
🏢 EZSpace Ventures
📍 Hyderabad