AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.

Do You Dream

Big?

We Need You.

Job Title: AVD Engineer

Location: Bangalore

Reporting to: Manager PURPOSE OF ROLE: This role provides Level‑3 technical ownership for the Azure Virtual Desktop (AVD) platform, ensuring stability, performance, security, and cost efficiency of enterprise VDI environments. The role adds value by resolving complex production issues, driving root cause analysis, optimizing costs, and setting technical standards while mentoring L2 engineers and supporting global business users.

KEY TASKS AND ACCOUNTABILITIES

· Own L3 support and escalation management for Azure Virtual Desktop environments, resolving complex issues related to session hosts, profiles, performance, and connectivity.

· Perform deep troubleshooting and root cause analysis (RCA) for recurring and high‑severity incidents and implement long‑term preventive fixes.

· Design, implement, and optimize AVD host pools, scaling plans, and image management to improve performance, availability, and user experience.

· Drive AVD cost optimization initiatives through right‑sizing, session density improvements, scaling automation, and storage optimization.

· Implement and maintain security controls including Azure RBAC, Conditional Access, MFA, NSGs, and Defender for AVD environments.

· Monitor AVD health using Azure Monitor and Log Analytics,



identify trends, and proactively address risks.

· Provide technical guidance and mentoring to L2 engineers and contribute to SOPs, runbooks, and knowledge articles.

· Collaborate with cross‑functional teams (Cloud, Security, EUC, Service Desk) to standardize AVD best practices and platform improvements.

QUALIFICATIONS, EXPERIENCE, SKILLS

Education

Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or equivalent practical experience.

Experience

· Minimum 8+ years of overall IT infrastructure experience.

· 7+ years of hands‑on experience supporting Azure Virtual Desktop (AVD / WVD) in enterprise environments.

Technical/Functional Skills: (Mention any technical, functional or tool related skill in this section)

Mandatory Skills

Azure Virtual Desktop (AVD / WVD) – Expert

Advanced AVD Troubleshooting & RCA – Expert

FSLogix (Profiles, App Masking, performance issues) – Advanced

Azure Networking (VNETs, Subnets, NSGs) – Advanced

Azure AD / Entra ID, RBAC – Advanced

Conditional Access & MFA – Advanced

Windows 10/11 Multisession – Advanced

Azure Monitor & Log Analytics – Advanced

Image Management & Session Host Lifecycle – Advanced

Stakeholder & Incident Communication – Advanced

Preferred (Positive to have) Skills:

MSIX App Attach – Intermediate

PowerShell Automation – Intermediate

Intune / Endpoint Manager integration – Intermediate

Shared Image Gallery – Beginner to Intermediate

ITIL Foundation – Beginner

And above all of this, an undying love for beer!

We dream big to create future with more cheers.

📌 AVD Engineer (Bengaluru)
🏢 AB InBev GCC India
📍 Bengaluru