Company Description

HubHawks is a dynamic book venture partner that supports authors across the entire publishing journey, including editing, cover design, web optimization, campaigning, and marketing. The company focuses on bringing innovative, contemporary approaches to book marketing and publishing to help authors stand out in a competitive marketplace. HubHawks has experienced rapid growth in a short period of time, reflecting strong demand for its services and an agile, ambitious team.

The organization is committed to continuing this momentum and offers team members the opportunity to contribute to its future expansion and success. Role Description:

The Author Relationship Executive is a full time, on-site role based in Gurugram, responsible for managing and nurturing relationships with authors throughout their publishing and marketing journey. In this position, the executive will serve as the primary point of contact for authors, handle queries, provide guidance on services, and ensure a smooth, transparent experience from onboarding through project completion. Daily tasks include coordinating with internal teams (editing, design, marketing, and operations), tracking project timelines, sharing regular updates with authors, and resolving issues or concerns.

The role also involves identifying authors’ goals, recommending suitable service packages, gathering feedback,



and contributing ideas to improve author satisfaction and retention.

The Author Relationship

Executive is expected to maintain accurate records, prepare status reports, and support promotional activities or campaigns involving authors. Qualifications:

Strong interpersonal, relationship management, and client-facing communication skills, with the ability to build trust and rapport with authors.

Solid organizational and coordination abilities, including experience managing multiple projects, deadlines, and cross-functional communication.

Proficiency in written and verbal communication in English, with attention to detail in documentation, email correspondence, and reporting.

Basic understanding of publishing, book marketing, or creative industries, and interest in working closely with authors and creative professionals.

Comfort with using productivity tools and CRM or project management software to track author interactions and project status.

Problem-solving mindset, customer-focused approach, and ability to handle sensitive feedback or concerns professionally.

Bachelor’s degree in communications, marketing, literature, business, or a related field, or equivalent relevant experience.

Prior experience in client servicing, account management, or customer success roles is an advantage, especially in media, publishing, or marketing sectors.

📌 Author Relationship Executive (Gurugram)
🏢 Hubhawks
📍 Gurugram