Company Description Wishfin.com is a leading Indian fintech company that has pioneered neutral financial marketplaces, helping customers find the right banking solutions through proprietary technology. Its platforms cover a wide array of financial products, including personal loans, home loans, credit cards, and CIBIL score services. Wishfin.com, along with its subsidiary deal4loans.com, forms one of the largest credit card, personal loan, and mortgage marketplaces in India and works with over 40 top banks and NBFCs.

As the first official fintech partner of TransUnion CIBIL, Wishfin provides customers with access to their official credit scores. The company serves more than 40 million customers and has facilitated over INR 25,000 Crore in credit disbursals through its platform.

Role Description This is a full-time, on-site Assistant Relationship Officer role based in Anantnag.

The Assistant Relationship

Officer will support relationship managers in handling customer queries, explaining product features, and guiding customers through application and documentation processes for loans and credit cards. The role involves maintaining regular communication with customers, collecting and verifying necessary information, and coordinating with internal teams and banking partners to ensure timely processing. The individual will also assist in tracking lead status, updating records in the system, and following up with customers to enhance satisfaction and drive conversions.





Basic administrative support, adherence to compliance standards, and participation in local promotional or customer engagement activities are also part of the day-to-day responsibilities.

Qualifications

Candidates should possess strong customer service and relationship management skills, with the ability to build trust and maintain long-term customer engagement.

Candidates should possess effective communication and interpersonal skills, including explicit spoken and written English and Hindi (and local language proficiency as an advantage).

Candidates should possess basic financial product understanding, especially in personal loans, home loans, credit cards, and credit scores, or be willing to learn quickly.

Candidates should possess good organizational and time-management skills, with the ability to handle multiple leads, follow-ups, and documentation accurately.

Candidates should possess basic computer and data-entry skills, including comfort with CRM tools, spreadsheets, and online application platforms.

Relevant experience in BFSI, sales support, or customer-facing roles is beneficial, though motivated entry-level candidates may also be considered.

A minimum of a high school diploma; a bachelor’s degree in commerce, business, or a related field is preferred.

Ability to work on-site in Anantnag, meet performance targets ethically, and adhere to company and regulatory compliance standards.

📌 Assistant Relationship Officer (Anantnag)
🏢 Wishfin.com
📍 Anantnag