Greetings from TCS!!

TCS is hiring for Appian (only L3)

Exp: 8+ years

Location: Pan India Provide L3 production support for Appian applications.

Analyze and resolve complex incidents, defects, and performance issues.

Perform root cause analysis (RCA) and implement permanent fixes.

Monitor application health and system performance.

Troubleshoot Appian processes, interfaces, integrations, and data-related issues.

Coordinate with L1 and L2 support teams for incident escalations.

Manage application deployments and production releases.

Support patching, upgrades, and platform maintenance activities.

Ensure SLA compliance for incident and problem management.

Perform capacity planning and performance optimization.

Create and maintain knowledge articles, support documentation, and runbooks.

Participate in on-call support and major incident management activities.

Required Skills

Appian Platform

Appian BPM

Appian Designer





Appian Process Models

SAIL Interfaces

Records

Sites

Reports

Task Management

Expression Rules

Decision Rules

Appian Data Fabric

L3 Support Expertise

Incident Management

Problem Management

Root Cause Analysis (RCA)

Defect Analysis

Production Support

Release Management

Change Management

Performance Tuning

Log Analysis

Platform Monitoring

Integrations

REST APIs

SOAP Web Services

Appian Web APIs

SQL Databases

Oracle Database

SQL Server

Active Directory / LDAP

Technical Skills

Appian Administration

Health Check Analysis

Deployment Management

Appian Logs Troubleshooting

Security Management

User Access Management

Process Performance Optimization

Database Troubleshooting

Linux/Unix Basics

📌 Appian (only (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad