Job Title

Account Manager

The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base.

The Associate Account

Manager calls upon existing client customers to assess areas of chance, renew current service contracts, and convert customers to different services when applicable.

Ensure that client's customers are satisfied with our client's services and resolve escalated issues

Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals

Evaluate our client's customer needs and propose potential solutions





Be a single contact for our client's customer

Use data to fix customer concerns/roadblocks prohibiting satisfaction

Manage external competitive pressures and handle objections

Work with multiple partners, building relationships with decision-makers at all levels

Manage sales territory and achieving monthly quotas

Negotiate in tough situations

Identify risk and barriers to success; develop contingency plans

Identify opportunities for additional product or service sales

Use data to help influence buying/renewal process

Work with a team and report directly to a Sales Manager

Location

IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors

Language Requirements

English (Required)

Time Type

Full time

📌 Account Manager (Gurugram)
🏢 CNX
📍 Gurugram