11 Aug
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Infosys BPM
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Bengaluru
11 Aug
Infosys BPM
Bengaluru
Job DescriptionGreetings from Infosys BPM Ltd.,We are hiring for Walkin Drive for Payment Fraud Analyst-III Domain for Bangalore. Please walk-in for the interview on 23rd July 2026 in Bangalore.Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.Please mention Candidate ID on top of the Resume ***Please use below link to apply and register your application.Assistant Manager/ Operations Manager - 6Yr to 10Yrs experience:https://career.Infosys.Com/jobdescjobReferenceCode=PROGEN-EXTERNAL-246509Interview Details:Interview Date: 23rd July 2026Interview Time:10.00 AM to 12:30 PM IST OnlyInterview Venue:Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate #: 2, Electronic City Phase-2, Industrial Area, Konappana Agrahara, Bangalore- 560100.Landmark: In Between Sunik Industries and Tejas Networks.Please find below Job Description for your reference:- Job Location: Bengaluru (Work from Office)- Qualification: Any Graduate (Full Time)- Experience: 6 to 10 Years- Notice Period: Immediate to 15 Days Only- Shift: Adaptable to work for any shift- Job Level: 4A/ 5B- Designation: Assistant Manager/ Operations ManagerNote: Candidate should have mandatory International ExperienceJob Purpose:The Process Lead is primarily the Subject Matter Expert and the Process Trainer of the Risk Analysis Team. Concurrently, s/he is responsible for monitoring the quality of the teams output,
supporting the SLA goals of the team and the timely cascading of information that is relevant to the analysts.Essential Responsibilities:- Conduct process training activities such as, but not limited to, new hire training, process refresher training, cross-skilling and other activities that provide learning opportunities for the team.- Cascade information and escalate issues that will impact the team and/or its customers.- Facilitate testing activities for any new GP products or systems launched by the business- Conduct random quality checks for each analyst to assist the Team Lead in identifying areas for improvement needed to manage team and individual quality performance.- Review errors by the team and ensure that each incident is documented, resolved, and opportunity areas are addressed accordingly.- Create case briefs and quality finding write-ups- Ensure that SOPs are kept up-to-date and cascaded to the team.- Ensure that SLAs are consistently met by:1. Assisting the Team Lead in monitoring the daily queues.2.
Maintaining the teams weekly MI.- Handle merchant escalations.- Perform tasks and/or projects assigned by the Manager/Director as and when necessary.- Supporting the delivery of the Worldwide Risk Teams projects and business initiatives.- Recommend Risknet enhancements and process improvements in relation to the detection and prevention of high risk and fraudulent activity.Required Qualifications:- Graduate- At least 6+ years of risk and fraud monitoring experience- Minimum 6+ tenure in the department, preferably with SME experience (Level 2 analyst)- Flexibility to work extended hours, holidays, and shifting schedules- Ability to work in a team driven environment, yet is able to work independently- Proven organizational, analytical and problem solving skills- Flexibility to work different shift schedules, including weekends and holidays- Strong analytical and decision making skills- High standards in professionalism and fostering positive customer experience- Ability to work independently while maintaining high level of accuracy- Ability to multitask in a complex environment- Adept in Google applicationsPreferred Qualifications:- Associates or Bachelors Degree- 6 to 10 years of risk and fraud management experienceDocuments to Carry:- Carry a printout your updated resume.- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)Mandatory to carry:- Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.Pointers to note:- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.- Original Government ID card is must for Security ClearanceThanks & Regards,Infosys Recruitment Team.
📌 Walkin Drive For Payment Fraud Analyst-Iii On 23rd July At Bangalore (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru