Experience within the field of WFM & Command center/Real Time Monitoring (For WFM span). A positive contact channel related background is preferred in order to address all of the technical considerations that the role demands (For Dialer span)Call center Voice/Non-Voice Metric Familiarity is desirable.University Graduate with Mathematical or Statistical course workMS Office.Flexible and should be able to work in 24*7 environments with extended hours.Proficient
📌 Assistant Manager Control Tower (Bengaluru)
🏢 Randstad
📍 Bengaluru
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