Company Description Fit2Sport is a sports and fitness organization that applies scientific principles to athletic training and long-term athlete development. The team focuses on modern, evidence-based approaches that integrate technique, fitness, nutrition, psychology, and equipment to enhance performance. Fit2Sport aims to move beyond outdated fitness practices by emphasizing recovery strategies, periodization, and holistic training. Applicants can expect to work in an environment that values innovation, continuous improvement, and athlete-centered care.

Role Description The Front Office Specialist is a full-time, on-site role located in Pune District, responsible for managing day-to-day front desk operations and providing a welcoming experience for clients and visitors. This role includes greeting clients, answering phone calls, managing appointment scheduling, and supporting check-in and check-out processes. The Front Office Specialist maintains accurate records, handles basic inquiries about Fit2Sport programs, and coordinates with trainers and staff to ensure smooth facility operations. Additional responsibilities include managing incoming emails, assisting with payment and registration processes, and maintaining a clean,



organized reception area.

Qualifications

- Candidates should possess strong customer service and receptionist duties skills for greeting clients, managing inquiries, and supporting front desk operations.
- Candidates should possess skilled phone etiquette and appointment scheduling skills to manage calls, bookings, and follow-ups efficiently.
- Candidates should possess clear and courteous communication skills to interact effectively with clients, teammates, and management.
- Candidates should have basic computer literacy, including familiarity with email, calendars, and office software; experience with scheduling or CRM systems is beneficial.
- Candidates should demonstrate strong organizational abilities, attention to detail, and reliability in handling records and daily routines.
- Prior experience in a front office, hospitality, or customer-facing role is preferred; experience in sports, fitness, or wellness environments is an advantage.
- A high school diploma or equivalent is required; additional training or certification in office administration or customer service is a plus.

📌 Front Office Specialist (Pune)
🏢 Fit2Sport
📍 Pune