Role: Salesforce (AI) Platform Engineer

Experience: 4+ Years

Location: Bangalore / Hyderabad

Key Responsibilities:

- Platform Engineering (Apex): Design and extend orchestration layers — planner loops, deterministic intent routing, circuit breakers, audit trails, session continuity — with rigorous callout/DML ordering and a test-first discipline.
- LLM Integration: Build against Anthropic Claude and Google Gemini APIs and more — tool-use loops, system-prompt engineering, structured outputs and fallback chains; own the quality and latency of AI answers.
- Agentforce: Create and maintain agents via the Agent API and GenAI metadata (planner bundles, topics, plugins); navigate platform quirks and compile behaviours.
- Channel Engineering: Evolve channel agents — Google Chat app (Cards v2, dialogs, slash commands, service-account OAuth), Cloudflare Worker relays, and future Teams/Slack surfaces.
- Front-End (LWC): Build polished, branded assistant UIs — utility-bar voice assistant, orchestrator console dashboards — with Lightning Web Security-aware patterns.
- AI-Assisted Delivery: Drive Claude Code engineering sessions, review AI-authored code critically, and keep specs and handoff documents current so multiple AI-assisted engineers work concurrently without collisions.
- Integration Plumbing: Named/External Credentials, External Client Apps, OAuth 2.0 flows (client credentials, JWT bearer) and inbound REST webhooks with JWT verification.





Technical Skills & Qualifications:

Required:

- 4+ years of Salesforce platform development: advanced Apex (async patterns, callouts, energetic SOQL, USER_MODE security), LWC, Metadata API and SFDX-based deployments.
- Hands-on LLM API integration experience (Anthropic, OpenAI or Google Gemini) — tool/function calling, prompt engineering, multi-turn state management.
- Solid JavaScript/TypeScript and Node.js; comfort with serverless edges (Cloudflare Workers or similar).
- Demonstrated fluency working WITH AI coding assistants (Claude Code, Copilot, Cursor) as a force multiplier — you review, verify and direct; you never paste blindly.
- OAuth 2.0 depth: client credentials, JWT bearer, service accounts, token lifecycle.
- Strong written communication — specs, handoffs and decision logs are how this team scales.
- Agile self-starter comfortable with high autonomy and rapid shipping from sandbox to UAT to production.

Nice to have:

- Certifications: Salesforce Platform Developer II · Salesforce AI Specialist / Agentforce Specialist · Salesforce JavaScript Developer I.
- Google Workspace app development (Chat apps, Cards v2, service accounts).
- Voice interfaces: TTS/STT integration (ElevenLabs, Web Speech API).
- React Native (mobile companion app).
- Security frameworks (OWASP SAMM, ISO 27001)

Interested candidates can share their resumes at [HIDDEN TEXT]

📌 Salesforce (AI) Platform Engineer (4+ Years)
🏢 Lean IT
📍 Bengaluru