Description

We are looking for a Service Desk Engineer to join our team in Bangalore. The ideal candidate will provide technical support to our users, helping to resolve issues efficiently and effectively.

Responsibilities

- Provide first-level technical support to end-users via phone, email, or chat.
- Troubleshoot hardware and software issues and escalate unresolved problems to higher-level support.
- Document all interactions and resolutions in the service desk ticketing system.
- Maintain an inventory of IT assets and ensure they are properly configured and maintained.
- Assist in onboarding recent employees by setting up accounts and providing necessary hardware.

Skills and Qualifications

- Basic understanding of computer hardware, software, and operating systems.




- Familiarity with Windows and Mac OS environments.
- Knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.

Job Title: Service Desk Engineer

Qualification : Any degree / B.Tech

Year of passing : 2021-2026

Experience: Freshers & experience

Salary: 3lpa to 4lpa

Location: Bangalore,chennai and hyderabad

Requirement: Good communication & skills required

Interested Candidate Kindly Call Or What's App Srija HR - 8124 404 404

📌 Service desk Engineer Job Opening in Bangalore (Bengaluru)
🏢 .
📍 Bengaluru