Career Category Information Systems What You Will Do Let s do this Let s change the world In this vital role you will serve as the technical and functional administrator of Amgen s enterprise Learning Management System solution ensuring optimal performance data integrity and a seamless learning experience for all users The administrator is a member of the Learning Development product team which is responsible for administering learning management systems and related reporting environments including hosted and on-premise applications development testing and deployment of break-fixes and enhancements with proper change management documentation troubleshooting resolving and responding to end user tickets and service requests Key Responsibilities Manage and maintain the Learning Management System LMS including user accounts security roles course catalogs and content lifecycle Ensure system performance availability and compliance with Amgen s data integrity quality and security standards Collaborate with HR Learning Development Compliance and IT teams to implement new features integrations and system enhancements Support learning analytics reporting dashboards and audits to ensure accurate regulatory and business reporting Troubleshoot system issues coordinate resolution with vendors and provide Tier 2-3 support to users globally Maintain documentation for configurations standard operating procedures SOPs and change management activities What We Expect of You We are all different yet we all use our unique contributions to serve patients The collaborative and detail-oriented qualified we seek is a technical problem-solver and service-minded administrator with these qualifications Basic Qualifications Master s Bachelor s degree and 5 to 9 years of Computer Science IT or related field experience Minimum 2 years of experience supporting enterprise systems or application administration Experience managing databases permissions and configurations in a SaaS environment Proficiency with learning management platforms e g Success Factors Cornerstone Workday Learning or similar Working knowledge of data integration file transfer protocols and system interfaces APIs SFTP Solid analytical troubleshooting and communication skills Preferred Qualifications Experience administering HR learning platforms such as Sum Total SAP Success Factors Workday Cornerstone or other regulated LMS in a global environment Understanding of GxP CFR Part 11 and data privacy regulations related to learning systems Experience with SQL reporting tools or Power BI dashboards for learning analytics Change control experience Ability to work effectively in a cross-functional matrixed organization Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule including weekend coverage Candidates must be willing and able to work during evening or night shifts as required based on business requirements What You Can Expect of Us As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive advantages to our collaborative culture we ll support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Apply now and make a lasting impact with the Amgen team careers amgen com

📌 Sr Associate System Administrator – Learning Management System (lms) (Hyderabad)
🏢 AMGEN
📍 Hyderabad