Job Description

Company: EVERGO Tours – Backend Operations of Wordcraft Group of Companies, UAE

About the Company

EVERGO Tours operates as the backend office of the Wordcraft Group of Companies – UAE, a diversified business group with operations across legal translation, PRO services, travel, education, business setup, and early childhood education.

The group includes Wordcraft Legal Translation, Wordcraft PRO, EVERGO Tours, Balloon Nursery, and Wordcraft Institute. Our Kerala-based team supports the UAE operations through customer service, admissions, sales, administration, documentation, coordination, and other business support functions.

Position Overview

We are looking for a motivated and student-focused Admission Executive cum Student Counsellor to join our team and support our education and admission-related operations.

The candidate will be responsible for handling student enquiries, understanding their academic and career goals, providing appropriate course and admission guidance, following up with prospective students, and converting enquiries into successful admissions.

The ideal candidate should have excellent communication skills, a confident and friendly approach, strong counselling abilities, and a genuine interest in helping students make suitable academic and career decisions.

Key Responsibilities

- Handle enquiries from students and parents through phone calls, WhatsApp, email, and other communication channels.
- Understand students' educational backgrounds, interests, career goals, and course preferences.
- Provide accurate information and guidance regarding available courses, programs, admission procedures, eligibility, and related requirements.
- Counsel prospective students and help them identify suitable academic or career-oriented programs.




- Follow up regularly with prospective students and parents to move enquiries towards admission.
- Maintain and update student enquiry, follow-up, and admission records accurately.
- Explain course structures, fees, schedules, certification, career opportunities, and other relevant details to students.
- Handle student and parent questions, concerns, and objections in a professional and helpful manner.
- Coordinate with internal academic and administrative teams to ensure smooth admission processing.
- Assist students with the required documentation and admission procedures.
- Achieve assigned admission and enrolment targets on a monthly basis.
- Maintain regular reports on enquiries, counselling sessions, follow-ups, conversions, and admissions.
- Build positive and long-term relationships with students and parents.
- Participate in educational campaigns, seminars, workshops, student engagement activities, and promotional events when required.

Requirements

- Bachelor's degree in any discipline; qualifications in Education, Business Administration, Marketing, Psychology, or related fields will be an advantage.
- Previous experience in student counselling, admissions, education sales, telecalling, customer service, or business development is preferred.
- Freshers with strong communication and interpersonal skills are also encouraged to apply.
- Excellent verbal and written communication skills in English.
- Malayalam proficiency is an advantage.
- Strong counselling, persuasion, negotiation,



and relationship-building abilities.
- Confident and skilled telephone communication skills.
- Ability to understand student requirements and provide suitable guidance.
- Good follow-up and lead management skills.
- Basic computer knowledge and familiarity with MS Office, Google Workspace, CRM, or similar tools.
- Ability to work towards admission/enrolment targets in a performance-oriented environment.
- Positive attitude, patience, confidence, and willingness to learn.
- Candidates who can join immediately or within a short notice period will be preferred.

Preferred Skills

- Experience in handling student or parent enquiries.
- Knowledge of course admissions, educational programs, professional training, or career counselling.
- Ability to communicate effectively with students from different backgrounds.
- Experience in converting enquiries into admissions or sales.
- Strong documentation and coordination skills.
- Good understanding of digital communication platforms such as WhatsApp and email.

Benefits

- Fixed salary + performance-based incentives.
- Opportunity to work with a UAE-based business group.
- Exposure to international operations and education-related services.
- Professional and supportive work environment.
- Learning and career development opportunities.
- Performance-based growth opportunities.
- Opportunity to develop expertise in student counselling, admissions, and education sales.

Job Type: Full-time, Permanent
Work Location: In person

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- Do you have previous experience in this role ?
- Are you able to join immediately if selected ?
- Are you comfortable communicating with students and parents in English?

Work Location: In person

📌 Admission Executive cum Student Counsellor (Ramanattukara)
🏢 Evergo Tours
📍 Ramanattukara