**Key Responsibilities:**

1. **Customer Interaction:**
- Respond promptly to customer inquiries via phone, email, or in-person.
- Address and resolve customer issues related to orders, deliveries, and services.

2. **Problem Solving:**
- Utilize strong problem-solving skills to identify solutions and ensure customer satisfaction.
- Escalate complex issues to higher management when necessary.

3. **Communication:**
- Maintain transparent and effective communication with customers, ensuring they are informed about their queries and resolutions.
- Collaborate with internal teams to ensure seamless service delivery.

4. **Customer Feedback:**
- Gather and analyze customer feedback to improve service delivery.
- Implement strategies to enhance customer satisfaction and loyalty.

5. **Record Keeping:**
- Maintain accurate records of customer interactions and transactions.
- Update customer information in the database as required.

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Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Client Service Officer (India)
🏢 Chocovic
📍 India