Location: F-10, D-215, D Block, Devsha Business Park, Sector 63, Noida
Experience: Fresher to 6 month
Employment Type: Full-time (Immediate Joiner)
About Us:
Agile Regulatory is a leading business compliance consulting firm, offering end-to-end regulatory services including FSSAI, LMPC, WPC, Drug License, RNI Registration, PSARA License, and more. We’re growing fast — and we’re looking for a proactive, customer-focused, and detail-oriented Customer Support Executive to join our dynamic team.
Key Responsibilities:
- Handle customer queries through phone calls, WhatsApp, email, and other communication channels and provide accurate information.
- Understand customer requirements and coordinate with internal teams to ensure timely resolution of queries.
- Follow up with clients regarding pending documents, applications, payments, renewals, and other requirements.
- Keep clients updated on the status of their applications and services while maintaining proper records of interactions and follow-ups.
- Handle customer concerns professionally, escalate complex issues when required, and ensure a positive customer experience.
Key Requirements:
- Bachelor’s/Master's degree in any field.
- Fresher to 6 months of experience in customer support, customer service, telecalling, or a related field.
- Excellent verbal and written communication skills
- Positive working knowledge of MS Excel, Google Sheet, WhatsApp.
- Strong coordination skill, with the ability to manage multiple tasks efficiently.
Why Join Agile Regulatory?
- Work with a fast-growing compliance consulting firm.
- Get exposure to diverse regulatory and business compliance services.
- Friendly and growth-oriented work environment.
- Opportunity to learn and upskill continuously.
- Career growth opportunities based on performance.
To Apply:
Share your CV at
[email protected]
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
Location:
- Noida Sector 62, Noida, Uttar Pradesh (Preferred)
Work Location: In person
📌 Customer Support Executive (CSE) (India)
🏢 Agile Regulatory
📍 India