Call Support Executive (India)

Call Support Executive (India)

12 Aug
|
Sonata Software
|
India

12 Aug

Sonata Software

India

Call Handling: Answer inbound calls and make outbound follow-ups in fluent Tamil.

Query Resolution: Solve customer complaints, service requests, and product questions.

Data Updating: Record call logs, customer data, and lead statuses accurately in the computer system or CRM.

Escalation: Forward complex or unresolved technical and service problems to senior teams.

Targets: Meet daily productivity metrics, call metrics, and customer satisfaction (CSAT) goals.

Pay: ₹18,000.00 - ₹21,000.00 per month

Work Location: In person

📌 Call Support Executive (India)
🏢 Sonata Software
📍 India

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