JOB TITLE: Associate Platform Engineer (SRE I) - India

JOB STATUS: Regular, full-time

DEPARTMENT: Platform Engineering

REPORTS TO: Vice President, IT, Information Security & Platform Engineering

About Vista Equity Partners

Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.

Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.

About Amtech

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a robust commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.

With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.

Our Employee Value Proposition

Role Description

Amtech is scaling its Platform Engineering organization in India as our products move to a fully AWS-hosted, multi-tenant SaaS model. Our SRE practice keeps Encore, LabelTraxx, and supporting platforms reliable, observable,



and secure across a multi-account AWS estate.

As an Associate Platform Engineer on the SRE track, you will learn reliability engineering by doing it: monitoring production services, executing runbooks, automating routine operations, and participating in incident response alongside senior engineers.

This is an early-career role designed for growth. You will pair with experienced SREs, receive structured mentorship, and build the foundation to progress through Amtech's engineering career ladder.

KEY RESPONSIBILITIES

Monitoring & Reliability

- Operate and tune monitoring, logging, and alerting for production services using our Open Telemetry-based observability stack (Open Observe, CloudWatch).
- Track service-level indicators (SLIs) and objectives (SLOs); help maintain reliability dashboards and reports.
- Assist with root cause analysis after incidents, documenting findings and follow-up actions.

Automation & Operations

- Automate routine operational tasks with Python or Bash and contribute to Terraform modules under review by senior engineers.
- Support containerized and serverless workloads on ECS Fargate, EKS, and Lambda.
- Support CI/CD workflows in GitHub Actions and assist with environment provisioning.
- Create and maintain runbooks and operational playbooks.

Incident Response

- Join the on-call rotation with senior backup, responding to PagerDuty alerts and executing documented recovery procedures.
- Propose improvements that reduce mean time to detection (MTTD) and mean time to recovery (MTTR).

Security & Compliance

- Apply IAM, secrets management, and least-privilege practices in production environments.
- Follow Amtech's SOC 2, ISO 27001, and internal security policies, and help maintain audit evidence for the systems you operate.

AI Competency

- Use AI-assisted engineering tools for scripting,



documentation, and troubleshooting with review discipline: never apply unreviewed AI-generated changes to any environment.
- Verify AI output before use: cross-check against sources, test before running, and understand every line you accept.
- Follow Amtech's AI acceptable-use and data classification policy; know what data must never enter AI tools.

Collaboration & Learning

- Learn from senior SREs through paired work, design reviews, and post-incident reviews.
- Document lessons learned and contribute to internal knowledge bases.

SKILLS & QUALIFICATIONS

- 0-2 years of experience in SRE, DevOps, systems, or cloud engineering (internships and substantial personal or academic projects count).
- Demonstrated ability to script in Python or Bash and to reason methodically through technical problems.
- Foundational knowledge of AWS core services (EC2, S3, IAM, VPC) or equivalent cloud fundamentals.
- Familiarity with Linux administration and basic networking (DNS, HTTP, TCP/IP).
- Exposure to Git-based workflows (GitHub or similar).
- Strong analytical and troubleshooting instincts; eager to learn from production systems.
- Safe, effective use of AI assistants (coding copilots, chat tools), including a verification habit before accepting output.
- Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent demonstrated skills.

PREFERRED QUALIFICATIONS

- AWS Certified Cloud Practitioner or Solutions Architect Associate.
- Exposure to Terraform, Docker, or Kubernetes.
- Understanding of SLO/SLI concepts and incident management workflows.
- Experience with monitoring tools (CloudWatch, Prometheus, Grafana, or OpenTelemetry-based stacks).

Why Join Amtech

At Amtech, you will drive meaningful financial impact in a growing enterprise software organization while benefiting from Vista’s world-class ecosystem. You’ll collaborate with talented peers, leverage cross-portfolio learning programs, and help shape the future of Amtech’s financial operations and systems. Build your career with Amtech — backed by the strength, scale, and innovation culture of Vista.

📌 Associate Platform Engineer (SRE) (Bengaluru)
🏢 Amtech Software
📍 Bengaluru