About Company:

A Global leading US financial services company.

Role: Technical Communicator

Experience: 10+ Years

Location: Bangalore

Role Overview

We are seeking a Technical Communicator to support the Enterprise Infrastructure Operations (EI&O;) team by creating high-quality technical and business communications. The ideal candidate will develop executive presentations, operational reports, technical documentation, and stakeholder communications while partnering with cross-functional teams to deliver clear, consistent, and audience-focused content.

Key Responsibilities

- Create, review, and maintain technical documentation and business communications.
- Develop executive presentations, operational reports, emails, and knowledge articles.
- Partner with technical and business stakeholders to gather, validate, and communicate information effectively.
- Simplify complex infrastructure and operational concepts into clear, business-friendly content.
- Manage recurring communications and ensure consistency across multiple communication channels.
- Maintain high standards of documentation quality, accuracy,



and visual presentation.

Required Skills

- Certified Skilled Technical Communicator (CPTC) or equivalent qualification.
- Excellent written and verbal communication skills with strong English grammar and editing abilities.
- Experience documenting IT operations, infrastructure, or enterprise technology environments.
- Ability to translate complex technical concepts into clear, user-friendly content.
- Proficiency in Microsoft Word, PowerPoint, Excel, Teams, OneNote, HTML, and CSS.
- Strong stakeholder management, customer service, multitasking, and time management skills.
- Foundational knowledge of visual design principles.

Preferred Skills

- ITIL Foundation certification.
- Experience with IT Service Management (ITSM), including Incident, Problem, and Change Management.
- 10+ years of experience.
- Graduate degree or equivalent qualification.
- Certified Professional Technical Communicator or similar certification/degree.

📌 Technical Communicator (India)
🏢 Saaki Argus And Averil Consulting
📍 India