- Handle patient enquiries, appointments, and follow-ups.
- Maintain strong patient relationships and ensure a positive experience.
- Manage OPD/front-desk coordination and patient flow.
- Coordinate with doctors, therapists, and clinic staff.
- Handle patient concerns and resolve issues professionally.
- Maintain accurate patient and CRM records.
- Support patient conversion, retention, and clinic revenue targets.
- Follow company SOPs, service standards, and confidentiality policies.
- Prepare daily reports and updates for management.
- Support other clinic activities as assigned by Management.

Requirements:

- Graduate in any discipline; healthcare or management background preferred.
- 0–2 years of experience in customer service, healthcare, sales, or front-office roles.




- Good communication and interpersonal skills.
- Patient-focused and professional attitude.
- Basic computer and CRM knowledge.
- Good follow-up and coordination skills.
- Ability to handle multiple tasks and work under pressure.
- Target-oriented and willing to learn.
- Ability to work in a clinic environment and follow company SOPs.
- Local candidates or candidates willing to travel between assigned clinics preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Customer Relationship Executive (India)
🏢 Dr Joshi's Holistic Multispecialty Clinic
📍 India