Role: Spanish Customer Support – US Banking Process

Responsibilities:

- Handle customer queries and provide support through voice channels.
- Assist customers with banking-related queries and provide accurate resolutions.
- Communicate effectively with customers in Spanish and English.
- Maintain high standards of customer service and quality.
- Accurately document customer interactions and follow process guidelines.
- Meet defined performance, productivity, and quality targets.

✅ Eligibility & Requirements:

- Graduates only – Freshers or experienced candidates can apply.
- Undergraduates are not eligible.
- B2 Spanish certification / test clearance is mandatory.
- Excellent Spanish communication skills with good English communication.
- Customer Service / International BPO experience will be an added advantage.
- Comfortable working in night/rotational shifts.
- Age limit: 35 years or below, as per role requirements.

Pay: ₹35,000.00 - ₹40,000.00 per month





Application Question(s):

- What is your highest educational qualification?
- Do you have B2-level Spanish proficiency or a valid B2 Spanish certification?
- Are you willing to transparent a Spanish language assessment/test as part of the selection process?
- How would you rate your Spanish communication skills?

B2 – Fluent/Professional
C1/C2 – Advanced/Fluent
B1 or below

- Do you have experience in Customer Service / International BPO / Voice Process?
- Are you comfortable working in night shifts as per US process requirements?
- Are you comfortable with the fact that there is NO cab facility for this position and the job location to be Noida Sector 60?
- What is your current location?
- What is your current/last monthly CTC?

Work Location: In person

📌 Spanish Customer Support Executive (India)
🏢 Tirayaa
📍 India