We are looking for a results-driven Sales Executive – (Furniture Showroom) to engage & win incoming customers at the showroom. You will understand customer’s requirement and show furniture and provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
The goal is to meet and surpass the company’s expectations to drive rapid and sustainable revenue growth & profitability.
Responsibilities and Duties
- Welcome customer, understand their requirements and show the appropriate product which meet best to their needs
- Manage customer service activities to ensure high level of customer satisfaction and low level of customer complaints
- Following up with clients and close the deal
- Making sure the store runs smoothly
- Plan and implement store product and floor plan to ensure good appearance and ambience for customers.
- Optimise showroom stock to ensure all quick moving and new products are on display, based on showroom demand pattern
- Establish, develop and maintain positive relationships with existing customers.
- Expedite the resolution of customer problems and complaints to maximise satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Report to the Sr. Sales Manager on Daily/weekly/monthly basis.
- Stay up-to-date with new products/services and new pricing.
Required Experience, Skills and Qualifications
- Proven work experience as a Showroom Business Development, Sales Executive, Field Sales Executive or similar role.
- Hands-on experience with multiple sales techniques.
- Highly motivated and target driven with a proven track record in sales.
- Ability to use technology effectively + Ability to use apps / tools.
- Experience with CRM software, Familiarity with MS Office, E-Mails, Internet Surfing & Whats App.
- Excellent negotiation skills.
- Great command of communication & writing. (English & Hindi/Gujarati)
- Prioritising, time management and organisational skills.
- High energy, cheerful person + Ability to smile always despite the situation / time.
- Empathy for people and situations; highly approachable person.
- Willingness to learn rapidly + Ability to consistently make things better.
- Post Graduation/Graduation.