12 Aug
|
Notation School
|
India
12 Aug
Notation School
India
About the Role
Notation School is a leading provider of online music education, offering 1:1 classes via Zoom since 2004. We're hiring an Admission Coordinator to drive sales — handling incoming leads, converting them into trial classes, and closing enrolments. You'll be the first voice every prospective family hears from us.
Key Responsibilities
1. Lead Management
- Handle and qualify incoming leads from Google Ads, social media, and referrals.
- Assess prospective students' needs and interest in our music programs.
- Conduct timely follow-up calls and emails to nurture leads and answer inquiries.
2. Sales Conversion
- Promote music classes to potential students and parents through calls and virtual meetings.
- Explain program offerings, pricing, and the benefits of Notation School's curriculum.
- Overcome objections, negotiate terms, and close sales to meet enrollment goals.
3. Trial & Enrollment Assistance
- Help prospective students schedule and prepare for trial classes.
- Support families during the trial experience, answering questions and resolving concerns.
- Guide students through the enrollment process, ensuring a smooth transition to full enrollment.
4. Customer Engagement
- Build strong relationships with prospective and current students to foster trust.
- Provide exceptional customer service throughout the sales and enrollment process.
- Assist with onboarding recent students, explaining plans, features, and program benefits.
5. Reporting & Analysis
- Track and report on lead conversion rates and sales performance.
- Analyse sales data to identify trends, opportunities, and areas for improvement.
- Provide feedback to the marketing team on lead quality and campaign effectiveness.
6. Collaboration & Operations
- Work with the marketing team to align sales efforts with ongoing promotional campaigns.
- Collaborate with the Student Coordinator and instructors for a seamless student transition.
- Maintain the school's Zoom account, fee & invoicing records, and file structure on Google Drive.
- Track daily tasks, manage appointments, and maintain attendance records consistently.
- Contribute to strategy discussions during regular sales meetings.
Experience
* Prior experience in sales, telecalling, or customer service is a plus.
Skills
- Excellent communication skills, verbal and written, in English and Hindi.
- Strong organisational and time-management abilities.
- Computer proficiency with relevant tools — Google Sheets, Zoom, CRM, WhatsApp Web.
- Comfortable on the phone; listens before pitching and closes without pressure.
- Passion for music education and dedication to customer satisfaction.
Compensation
- Basic Salary: ₹18,000 per month
- Daily Allowance :₹100
- Commission: ₹200 per admission closed (rises to ₹250 per admission after hitting 30 admissions in a month)
- Sale Target Bonus: ₹1,000 on hitting 30 admissions/month (available from day one)
- Mega Target Bonus: ₹1,500 on hitting 30 admissions/month (available after 6 months)
Note: Mega Target Bonus and No-Leave Bonus apply only after the 6-month probation period ends.
Job Types: Full-time, Contractual , Work From Office
Pay: ₹19,100.00 - ₹29,100.00 and above per month
Schedule:
- School Operating Hours - 10 AM to 10 PM
- 6 days a week
- Your Working hours: 10:00 AM – 8:00 PM
- Overtime Pay - 2 times the Day's pay rate
Education:
Intermediate (Required)
Experience:
Sales, Tele-calling, Inside Sales
Language:
Professional English, Hindi (Required)
Location:
Nirala Nagar, Lucknow, Uttar Prades
Work Location: In Office
Pay: ₹19,100.00 - ₹29,100.00 per month
Experience:
- total work: 1 year (Preferred)
Work Location: In person
📌 Admission Coordinator for Online Music Classes (India)
🏢 Notation School
📍 India