Job Information

Date Opened

06/29/2026

Job Type

Permanent

RSD NO

13656

Industry

IT Services

City

Hyderabad

State/Province

Telangana

Country

India

Zip/Postal Code

500001

Job Description

Job Description – Bug Triage Specialist

Experience: 3–5 Years

Role Overview:

We are looking for a Bug Triage Specialist to manage production bugs across Mobile (iOS/Android) and Web platforms. The role involves validating, reproducing, prioritizing, routing, and tracking production issues to ensure timely resolution and maintain product quality.

Key Responsibilities:

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Analyze user-reported issues and reproduce bugs across iOS, Android, and Web platforms.

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Identify and link duplicate bugs to maintain a clean backlog.

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Assess business and technical impact and prioritize bugs accordingly.

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Route bugs to the appropriate engineering teams and stakeholders.

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Track bugs through resolution and remove blockers where required.

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Retest fixes after deployment and verify issue resolution.

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Analyze auto-resolved bugs and backlog trends to identify recurring issues and process improvements.

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Perform Root Cause Analysis (RCA) and identify underlying issues.

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Convert vague user reports into clear and actionable technical bug tickets.

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Identify opportunities to improve and streamline the bug triage process.

Required Skills:

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3–5 years of professional experience in Software QA.

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Strong understanding of STLC and Bug Life Cycle.

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Hands-on experience reproducing and troubleshooting issues on iOS,



Android, and Web applications.

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Experience with Jira, T3, or similar bug tracking tools.

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Good understanding of bug states such as Open, In Progress, and Fixed.

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Strong analytical and problem-solving skills.

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Basic knowledge of data analysis and RCA.

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Good knowledge of MS Office/Google Workspace.

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Ability to prioritize issues based on user impact, business impact, and severity.

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Solid stakeholder management and coordination skills.

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Ability to work independently with minimal supervision.

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Quick learner with a proactive and self-driven approach.

Key Competencies:

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Analytical problem-solving and investigative mindset.

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Strategic prioritization and decision-making.

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Cross-functional coordination between users, operations, and engineering teams.

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Workflow management, deduplication, and process optimization.

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Strong attention to detail and ownership of bug lifecycle.

At Indium, diversity, equity, and inclusion (DEI) are core values. We promote DEI through a dedicated council, expert sessions, and tailored training, fostering an inclusive workplace. Our initiatives, like the WE@IN women empowerment program and DEI calendar, create a culture of respect and belonging. Recognized with the Human Capital Award, we're committed to an environment where everyone thrives. Join us in building a diverse, innovative workplace.

Indium do not solicit or accept any form of fees or payment at any stage of the hiring process.

📌 Senior Associate (India)
🏢 Indium software
📍 India