Location: JLPL, Sector 82, Mohali
Working Hours: 9:00 AM – 8:00 PM
Working Days: 6 days a week

About the Role

We are looking for a smart, confident, and well-organized Receptionist / Client Relationship & Operations Executive who can effectively handle clients, present and demonstrate products, manage follow-ups, maintain data, and support day-to-day operational activities.

The ideal candidate should have excellent communication and interpersonal skills, a professional personality, and the ability to manage multiple responsibilities efficiently.

Key Responsibilities

- Welcome and professionally handle walk-in clients, visitors, and enquiries.
- Understand client requirements and provide appropriate product information.
- Showcase and explain products to clients in an engaging and professional manner.
- Handle client queries and coordinate with the relevant teams for timely resolution.
- Maintain regular client follow-ups through calls, WhatsApp, email, or other communication channels.
- Maintain and update customer databases, enquiry records, follow-up sheets, and sales-related data.
- Track leads and ensure timely follow-ups to maximize conversions.
- Maintain accurate records of client interactions and status.
- Coordinate with internal teams for smooth client handling and order/service execution.
- Assist in day-to-day operations and office management.
- Monitor basic maintenance requirements and coordinate with vendors/service providers when required.
- Ensure the reception, display, and client-facing areas are maintained professionally.




- Support administrative and operational tasks as required.
- Prepare basic reports related to enquiries, follow-ups, client visits, and daily activities.
- Ensure a smooth and professional client experience from enquiry to follow-up.

Required Skills & Experience

- Prior experience as a Receptionist, Front Desk Executive, Customer Relationship Executive, Sales Coordinator, or Operations Executive preferred.
- Excellent verbal and written communication skills.
- Confident and professional personality with solid client-handling abilities.
- Good product presentation and demonstration skills.
- Strong follow-up and relationship-management skills.
- Good knowledge of MS Office / Excel, WhatsApp, email, and data management.
- Ability to maintain organized records and databases.
- Good coordination and multitasking abilities.
- Experience in operations, office administration, or maintenance coordination will be an added advantage.
- Should be proactive, responsible, punctual, and comfortable working in a client-facing role.

Preferred Candidate

We are looking for someone who is well-spoken, presentable, disciplined, energetic, and capable of independently managing front-desk, client-handling, follow-up, data, and operational responsibilities.

Job Location: JLPL, Sector 82, Mohali
Working Hours: 9:00 AM to 8:00 PM
Working Days: 6 days a week

Pay: ₹15,000.00 - ₹25,000.00 per month

Education:

- Bachelor's (Required)

Experience:

- Customer relationship management: 3 years (Required)

Language:

- English (Required)

Location:

- Mohali, Punjab (Required)

Work Location: In person

📌 Receptionist (India)
🏢 Veeners Aura
📍 India