T&T;| Customer| S&S;| Consultant | Salesforce Agentforce | Bengaluru

- Job requisition ID : 101480
- Location: Bengaluru
- Entity: Deloitte Touche Tohmatsu India LLP

The team

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Your work profile

- Should have positive understanding of Salesforce features like lightning (LWC/AURA/LDS), integration, design frameworks, DevOps – CI / CD processes, Release management
- 5+ years of Salesforce development experience and hands-on expertise in building AI-powered agent solutions using Salesforce Agentforce
- The ideal candidate will be responsible for designing, developing, and implementing intelligent agents, automations, and integrations that enhance customer and employee experiences.
- Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function

Key skills required:

- Design and develop AI-powered Agentforce solutions on the Salesforce platform.
- Configure and customize Agentforce agents, topics, actions, and workflows.




- Develop scalable solutions using Apex, Lightning Web Components (LWC), Flows, and APIs.
- Integrate Salesforce with external applications and enterprise systems.
- Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
- Support testing, deployment, troubleshooting, and production support activities.
- Ensure adherence to Salesforce security, governance, and best practices.

Responsibilities:

- Design, develop, and implement Agentforce solutions.
- Build and customize Salesforce applications using Apex, LWC, and Flows.
- Integrate Salesforce with external systems and APIs.
- Gather business requirements and translate them into scalable solutions.
- Support testing, deployment, enhancements, and production issues.

Desired Qualifications:

- - 5+ years of Salesforce development experience.
- Hands-on experience with Agentforce implementation and customization.
- Strong understanding of Salesforce platform architecture and best practices.

📌 T&T| Customer| S&S| Consultant | Salesforce Agentforce | Bengaluru (India)
🏢 Deloitte
📍 India