Key Responsibilities

- Follow up with customers through calls, emails, and WhatsApp regarding outstanding payments.
- Maintain and regularly update the pending payment/collection tracker.
- Coordinate with the billing and accounts team regarding customer payment status.
- Send payment reminders and outstanding invoices to customers.
- Track promised payment dates and follow up accordingly.
- Maintain accurate records of customer communication and collection status.
- Identify overdue accounts and escalate long-pending payments to the senior team.
- Assist in reconciliation of received payments with outstanding invoices.
- Coordinate with the support/billing team regarding hosting services that are pending payment.
- Follow up on domain, hosting, VPS, server, SSL, and other IT service-related invoices.
- Ensure timely communication with customers before service suspension due to non-payment.
- Prepare daily/weekly collection reports for management.
- Perform other finance and collection-related tasks assigned by the reporting manager.

Pay: ₹5,000.00 - ₹8,000.00 per month

Work Location: In person

📌 Collection intern (India)
🏢 Cloudminister Technologies
📍 India