Roles & Responsibilities:

- Greet and welcome guests as they arrive at the front desk.
- Answer, screen, and forward incoming phone calls.
- Handle guest check-ins and check-outs efficiently.
- Manage room reservations and cancellations.
- Address and resolve guest inquiries and issues.
- Maintain a tidy and presentable front desk area.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Coordinate with other departments to ensure guest needs are met.

Keys & Skills:

- High school diploma or equivalent.
- Previous experience in a customer service or hospitality role is preferred.
- Solid communication and interpersonal skills.
- Ability to multitask and handle high-pressure situations.




- Proficient in Microsoft Office Suite.
- Professional appearance and demeanor.
- Strong problem-solving skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹20,485.27 per month

Benefits:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Bellandur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

- Hotel: 2 years (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Front Office Associate (India)
🏢 Icon Hotels
📍 India