12 Aug
|
Shaktiman Equipments
|
Ambattur
12 Aug
Shaktiman Equipments
Ambattur
We are looking for an experienced Service Manager – Air Compressors to manage and lead field service operations, installation, commissioning, preventive maintenance, breakdown maintenance, and customer support for air compressor systems.
The ideal candidate should have strong technical knowledge of industrial air compressors, compressed air systems, troubleshooting, maintenance, and service team management, along with excellent customer-handling and coordination skills.
Key Responsibilities
- Manage overall service operations for air compressors and associated compressed-air equipment.
- Lead and supervise service engineers, technicians, and field service teams.
- Plan and monitor installation, commissioning, preventive maintenance, breakdown service, and overhauling activities.
- Diagnose and troubleshoot compressor-related mechanical, electrical, pneumatic, and control-system issues.
- Ensure timely resolution of customer complaints and service requests.
- Coordinate with customers to understand technical requirements and provide appropriate solutions.
- Prepare service schedules and allocate manpower based on priority and customer requirements.
- Monitor service response time, turnaround time, repeat breakdowns, and customer satisfaction.
- Handle major breakdowns and provide technical guidance to service engineers and technicians.
- Review service reports and ensure proper documentation of all service activities.
- Coordinate with the Sales, Spare Parts, Purchase, and Technical teams for smooth service execution.
- Identify and recommend required spare parts, consumables, repairs, and equipment upgrades.
- Support the sales team in technical discussions, site surveys, compressor selection, and service-related proposals.
- Develop and maintain preventive maintenance contracts / Annual Maintenance Contracts (AMC) with customers.
- Monitor AMC renewals and identify opportunities for additional service and spare-parts business.
- Prepare service quotations, cost estimates, and technical reports when required.
- Monitor service revenue, profitability, manpower utilization, and spare-parts consumption.
- Ensure technicians follow safety procedures and company service standards at customer sites.
- Conduct regular performance reviews and technical training for service personnel.
- Maintain solid relationships with key customers and handle escalated service issues.
- Ensure compliance with company policies, quality standards, and applicable safety regulations.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Service Manager (Ambattur)
🏢 Shaktiman Equipments
📍 Ambattur