- Receive customers and understand their vehicle complaints.
- Prepare job cards and record customer requirements accurately.
- Inspect vehicles and identify service/repair requirements.
- Explain repair work, estimates, and delivery time to customers.
- Coordinate with technicians and monitor repair progress.
- Obtain customer approval for additional jobs.
- Coordinate with Parts Department for required spare parts.
- Ensure all complaints are attended to before delivery.
- Explain completed work and invoice details to the customer.
- Handle customer complaints and ensure customer satisfaction.
- Follow Eicher service procedures, safety, and quality standards.
Qualification & Skills
- Diploma / ITI / Degree in Automobile or Mechanical preferred.
- Basic knowledge of commercial vehicles.
- Valuable communication and customer-handling skills.
- Basic computer knowledge.
- Good coordination and follow-up skills.
- Freshers and experienced candidates can apply.
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
📌 Service Advisor (Eachanari)
🏢 Anamallais agencies (stadium)
📍 Eachanari
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