12 Aug
|
Btab Ecommerce Services
|
India
12 Aug
Btab Ecommerce Services
India
Company: BTAB Corp
Job Title: Sales Executive
Department: Sales & Business Development
Employment Type: Full-Time
Sales Channel: Online / E-commerce
Customer Segments: B2B & B2C
Product Category: Furniture
Job Summary
BTAB Corp is seeking a motivated and results-driven Sales Executive to promote and sell furniture products through online channels to both business customers (B2B) and individual consumers (B2C).
The Sales Executive will be responsible for identifying potential customers, responding to enquiries, promoting furniture products, preparing quotations, following up with leads, negotiating prices, and converting enquiries into successful sales. The role requires strong communication, customer relationship management, product knowledge, and the ability to achieve sales targets in a competitive online marketplace.
Key Responsibilities
- Identify and generate new B2B and B2C furniture sales opportunities through online channels.
- Respond promptly to customer enquiries received through websites, social media, email, messaging platforms, and other digital channels.
- Promote BTAB's furniture products by explaining product features, specifications, pricing, availability, and benefits.
- Identify customer requirements and recommend suitable furniture products based on their needs and budget.
- Develop relationships with retailers, wholesalers, interior designers, property businesses, offices, hospitality businesses, and other commercial buyers.
- Manage individual consumer enquiries and guide customers through the online purchasing process.
- Prepare and send quotations, proposals,
product information, and pricing details to prospective customers.
- Follow up with leads and quotations to maximise conversion opportunities.
- Negotiate prices, quantities, delivery requirements, and commercial terms within approved company guidelines.
- Maintain accurate records of leads, customer enquiries, quotations, follow-ups, and sales activities.
- Update CRM, sales tracking systems, spreadsheets, or other internal platforms regularly.
- Monitor customer feedback and identify opportunities for improving products, pricing, and the customer experience.
- Coordinate with internal teams regarding product availability, pricing, orders, delivery, and customer requirements.
- Develop repeat business by maintaining strong relationships with existing customers.
- Identify opportunities for bulk and repeat furniture orders from B2B customers.
- Promote new products, special offers, seasonal ranges, and other sales campaigns.
- Monitor competitor pricing, product offerings, market trends, and customer demand.
- Support online marketing activities by providing customer insights, product feedback, and sales-related content ideas.
- Meet or exceed agreed monthly and quarterly sales targets.
Qualifications & Requirements
- Experience: 2+ years of experience in B2B sales, account management, or business development (preferably within e-commerce, SaaS, supply chain, or digital platforms).
- Education: Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (or equivalent practical experience).
- Experience selling furniture or other physical products is advantageous.
- Strong B2B and/or B2C sales experience.
- E-Commerce / B2B Acumen: Solid understanding of digital commerce models, multi-vendor marketplaces, supply chain logistics, and business-to-business purchasing behaviors.
- Communication: Exceptional verbal and written communication, presentation, and active listening skills.
- Negotiation Skills: Strong consultative selling skills with a proven track record of meeting or exceeding sales quotas.
- CRM Proficiency: Experience using up-to-date CRM tools (e.g., Salesforce, HubSpot, Zoho) to track leads and manage pipelines.
Key Competencies & Traits
- Self-Driven & Goal-Oriented: Proactive, highly motivated, and thrives in a target-driven, fast-paced environment.
- Problem Solver: Ability to understand complex client pain points and structure creative solutions.
- Adaptable: Quick to learn new technologies, platforms, and changing market trends in e-commerce and AI.
- Resilient: Demonstrates persistence and a positive attitude when navigating cold outreach and long sales cycles.
Experience:
- Furniture Selling: 1 year (Required)
Work Location: Remote
📌 Sales Executive (India)
🏢 Btab Ecommerce Services
📍 India