About the role:

The Front Desk Associate is the first person a patient meets. The role covers registration, appointments, enquiries, billing support, and coordination between patients and clinical departments — delivered accurately and calmly, often while people are anxious or unwell.

Responsibilities:

- Greet and register patients; capture and verify demographic, contact and insurance details in the HIS.
- Book, reschedule and confirm OPD appointments; manage doctor schedules and communicate delays to waiting patients.
- Handle walk-ins, phone and online enquiries; direct patients to the correct department or service.
- Support admissions and discharge formalities in coordination with the wards and billing.
- Raise bills, collect payments,



issue receipts and tally the cash counter at shift close.
- Assist patients with insurance and TPA

Requirements:

- Graduate in any discipline (or 12th pass with relevant front office experience).
- 1–3 years in a front desk, reception, or customer-facing role. Freshers with solid communication may be considered.
- Basic computer skills, willingness to work rotational shifts.

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Front Desk Associate (India)
🏢 Swastha Hospital
📍 India