- Job Description: Manage the process and take corrective steps where necessary or make incremental improvements
- Provide coaching and feedback to team members to enable them to improve their performance
- Assist current hires such that they are productive on the floor in the shortest possible time frame
- Handle escalations
- Provide inputs on process and system to the team members
- Client Interaction, where required at the level of Supervisors
- Ensure compliance with internal policies and procedures, external regulations and information security standards
- Continue to build additional knowledge and understanding of the client’s business
- Perform other duties as needed

- Responsibilities: Manage the process and take corrective steps where necessary or make incremental improvements




- Provide coaching and feedback to team members to enable them to improve their performance
- Assist new hires such that they are productive on the floor in the shortest possible time frame
- Handle escalations
- Provide inputs on process and system to the team members
- Client Interaction, where required at the level of Supervisors
- Ensure compliance with internal policies and procedures, external regulations and information security standards
- Continue to build additional knowledge and understanding of the client’s business
- Perform other duties as needed

Qualifications: Excellent communication, interpersonal, customer service skills. 2 - 5 Years

📌 Assistant Manager (India)
🏢 EXL Service
📍 India