Company: Iron Asylum Private Limited, Akshay Nagar, Bannerghatta Road, Bangalore. https://ironasylum.in/

Work Schedule: 6 Days a Week

Reporting To: Sales Manager

Role Description:

Iron Asylum Fast-growing nutraceutical brand with expanding SKU portfolio and structured production operations.

We are looking for a Customer Success Executive who will handle customer queries, convert inquiries into sales, and upsell relevant products. This is a B2C role requiring robust sales skills.

Offered Salary: Rs. 25,000/- to Rs. 35,000/- p.m. (as per experience and skills)

Experience:· Minimum One year experience in health, wellness, or supplement industry preferred · Prior B2C sales or customer support experience · Understanding of online sales and conversion process· Freshers can applySkills Required:· Strong sales and persuasion skills · Excellent Hindi communication (spoken) · Customer-focused and result-oriented mindset · Willingness to learn about health and supplement productsLanguages (Mandatory)

- English
- Hindi

Key Responsibilities:

· Handle customer queries via website chat, WhatsApp, calls, and email.

· Convert customer inquiries into successful sales.





· Upsell and cross-sell products based on customer needs.

· Explain supplement benefits, usage, and results to customers.

· Ensure high customer satisfaction and build long-term relationships.

· Follow up with interested customers to close sales.

· Update customer details and interactions.

· Coordinate with internal teams for smooth order processing

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- How many years of experience you have in Customer Service?
- Have you worked in Customer service for FMCG, Health Supplements, Food, Nutrceutical sector?
- What is your current monthly salary?
- What is your notice period?
- What is your expected monthly salary?

Language:

- Hindi and English (Required)

Location:

- Bengaluru, Karnataka (Required)

Work Location: In person

📌 Executive - Customer Services (India)
🏢 Iron Asylum
📍 India