Location: Mumbai
Employment Type: Full-time
Industry: BPO / BPM / Financial Services

Job Summary

We are hiring experienced professionals with a background in Financial Services/BFSI to support banking operations and deliver high-quality customer service in an international process.

Key Responsibilities

- Handle banking and financial services operations.
- Process transactions accurately and meet SLA targets.
- Perform KYC/AML checks and account reconciliations.
- Resolve customer queries and transaction issues.
- Ensure compliance with company and regulatory guidelines.

Required Skills

- 1–7 years of experience in Financial Services/BFSI or BPO.
- Positive knowledge of Banking Operations, KYC, AML, Collections, Treasury, O2C, P2P, R2R, AR, or AP.
- Excellent English communication skills.




- Experience in an international voice or non-voice process is preferred.
- Proficiency in Microsoft Excel.
- Willingness to work in rotational/night shifts.

Qualification

- Bachelor's degree in any discipline (Commerce/Finance preferred).

Note

Candidates with excellent communication skills, Financial Services experience, and a willingness to work night shifts for an international process are encouraged to apply.

Interested candidate can apply on mail.id [email protected]

Thanks & Regards

Sebastian J.T

Pay: From ₹200,000.00 per year

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Service Representative (India)
🏢 Nexhance
📍 India