Madhuban Toyota is looking for a customer-focused and organized Delivery In-Charge to manage the complete vehicle delivery process and ensure a smooth, memorable experience for every customer.
Key Responsibilities
- Coordinate and manage vehicle deliveries as per the scheduled timelines.
- Ensure vehicles are clean, ready, and properly inspected before delivery.
- Coordinate with Sales, Service, Accessories, Insurance, Finance and RTO teams for timely delivery.
- Verify all vehicle and customer documents before handover.
- Conduct vehicle handover and explain basic vehicle features, controls and functions to customers.
- Ensure all promised accessories, documents and items are handed over correctly.
- Maintain accurate delivery records and reports.
- Coordinate delivery appointments with customers and sales consultants.
- Handle customer queries during the delivery process professionally.
- Ensure customer satisfaction and follow dealership delivery standards and processes.
- Support the Sales team in creating a positive customer delivery experience.
Candidate Profile
- Experience: 3–5 years in Automobile Dealership / Sales / Vehicle Delivery.
- Good knowledge of cars and basic automobile features.
- Excellent communication and customer-handling skills.
- Good coordination and time-management skills.
- Presentable, confident and customer-oriented.
- Ability to work in a rapid-paced dealership environment.
- Automobile industry experience preferred.
Pay: ₹18,000.00 - ₹26,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
📌 Delivery IN charge - Sales (India)
🏢 Madhuban Toyota
📍 India
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