Hybrid Pan India 4–10 yrs Apply by Aug 31, 2026

DataBricks Support Manager

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

4–10 yrs

Employment Type

Full time

Openings

1 position

Apply By

Aug 31, 2026

Required Skills

DataBricks Support Manager

Job Description

DataBricks Support Manager Pan India · Full Time · Hybrid

About the Role We are seeking an experienced DataBricks Support Manager to lead and manage the Data Engineering and Analytics support function, overseeing support operations, ensuring platform stability, and leading a team supporting DataBricks-based data platforms and applications. The ideal candidate will drive incident resolution, manage stakeholder communication, and ensure adherence to SLAs and KPIs. Success in this role will be measured by the ability to lead a high-performing team, ensure platform stability, and drive continuous improvement.

Key Responsibilities

- Manage end-to-end support operations for DataBricks environments and data platform services.
- Lead, mentor, and develop a team of support engineers and analysts.
- Ensure adherence to SLAs, KPIs, and support processes.
- Drive incident, problem, change, and service request management activities.
- Coordinate with Data Engineering, Cloud, Infrastructure, and Business teams to resolve production issues.
- Monitor platform performance, availability, and reliability, ensuring minimal business disruption.
- Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
- Establish and improve support processes, governance, and operational best practices.
- Manage stakeholder communication and provide regular service performance updates.
- Participate in capacity planning, risk management,



and continuous improvement initiatives.

Requirements

- Have 10+ years of overall IT experience with substantial experience in Data Engineering and Production Support.
- Possess strong hands-on experience with Azure DataBricks administration, monitoring, and support.
- Have experience supporting large-scale data pipelines and ETL/ELT processes.
- Have a good understanding of Apache Spark, PySpark, SQL, and DataBricks architecture.
- Have experience with Azure cloud services such as Azure Data Factory, ADLS, Synapse, Key Vault, and Monitoring tools.
- Possess strong knowledge of Incident Management, Problem Management, and ITIL processes.
- Have experience leading support teams and managing production environments.
- Have the ability to analyze complex technical issues and coordinate cross-functional resolution efforts.

What We Offer

- Opportunity to work with a leading organization
- Chance to lead a team of support engineers and analysts
- Team-oriented and dynamic work environment
- Professional growth and development opportunities

At a Glance

Work ModeHybrid

EmploymentFull-time

Experience4–10 yrs

Openings1

LocationPan India

DeadlineAug 31, 2026

[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.

- STEP 0130 min

Screening Call

Introductory conversation with our talent team to understand your background and motivations.

- STEP 0260–90 min

Technical Round

Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

- STEP 0345 min

Culture Fit

Conversation with practice leadership covering working style, ownership, and how you collaborate.

- STEP 04Within 5 days

Offer

Formal offer with full compensation breakdown, start date, and onboarding plan.

📌 DataBricks Support Manager (India)
🏢 Techila Global Services
📍 India