ERP (Odoo / Custom tool) Management

- Manage day-to-day operations of the ERP system.
- Monitor and support ERP modules including Sales, Purchase, Inventory, CRM, Accounting, Franchise Operations, HR, and Reporting.
- Create and manage user accounts, permissions, and access controls.
- Coordinate with ERP vendors and developers for system enhancements and troubleshooting.
- Ensure proper data entry, data accuracy, and process compliance across departments.
- Conduct periodic ERP audits and system health checks.

Digital Operations Management

- Monitor and support digital business processes across departments.
- Ensure smooth integration between ERP, website, e-commerce platforms, payment gateways, CRM systems, and third-party applications.
- Support automation of business processes and workflows.
- Maintain operational dashboards and business intelligence reports.
- Ensure uninterrupted functioning of digital systems and platforms.

Franchise & Retail Operations Support

- Support franchise stores in ERP usage and issue resolution.
- Assist franchise teams with billing, inventory, CRM, and reporting-related requirements.
- Provide user training and operational support to franchise staff.
- Ensure franchise data synchronization and reporting accuracy.

Data Management & Reporting

- Generate daily, weekly, and monthly MIS reports.
- Maintain master data integrity across ERP systems.
- Develop and monitor operational reports and dashboards.




- Support management with business analytics and performance reporting.
- Ensure proper backup and security of organizational data.

Website & E-Commerce Support

- Coordinate with website and e-commerce service providers.
- Monitor website functionality and performance.
- Support integration between ERP and e-commerce platforms.
- Assist in managing online order processing and digital workflows.
- Ensure timely resolution of website-related technical issues.

IT Infrastructure & User Support

- Provide technical support to employees and franchise teams.
- Troubleshoot hardware, software, network, email, and system-related issues.
- Maintain computers, printers, internet connectivity, and office IT infrastructure.
- Manage software licenses and IT asset records.
- Coordinate with external vendors for IT maintenance and support.

Cybersecurity & System Compliance

- Implement data security and access control measures.
- Monitor system security and user access.
- Ensure regular backups and disaster recovery readiness.
- Support compliance with organizational IT policies.
- Maintain confidentiality and security of business information.

Vendor & Technology Coordination

- Coordinate with ERP vendors, website developers, hosting providers, and technology partners.
- Track vendor performance and issue resolution timelines.
- Recommend technology improvements and process automation initiatives.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 IT Executive (India)
🏢 Labour Wale and
📍 India