- Handle recovery of company assets (EVs, batteries, accessories) from inactive or defaulted users
- Follow up on pending dues/payments and ensure timely collections
- Visit field locations to track and recover assets as per assigned cases
- Maintain proper documentation and case records for all recovery activities
- Coordinate with operations, legal, and support teams for escalations
- Manage and resolve customer/rider escalations professionally
- Ensure compliance with company policies and recovery processes
- Update daily MIS reports and recovery status
Requirements :
- 1–3 years of experience in field recovery / collections / operations
- Experience in logistics, mobility, NBFC, or field roles preferred
- Robust communication and negotiation skills
- Comfortable with field work and travel
- Basic knowledge of MS Excel / mobile apps for reporting
- Ability to handle challenging situations and escalations
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: Hybrid remote in Greater Noida, Uttar Pradesh (Greater Noida)