Receptionist cum HostessLocation -Mahalaxmi

Reports To VP Job Summary We are looking for Receptionist cum Hostess is responsible for creating a positive first impression by welcoming clients, managing front desk operations, and providing exceptional customer service. The role includes greeting visitors, coordinating appointments, assisting the sales team with client management, and ensuring the reception area reflects the company's professional image.

Key Responsibilities

- Welcome and greet all clients, visitors, and business associates in a warm and professional manner.
- Manage the front desk and handle walk-in inquiries efficiently.
- Answer, screen, and direct incoming phone calls and emails.
- Maintain visitor records and ensure proper entry procedures are followed.
- Coordinate appointments and meetings for the sales team.
- Offer refreshments to clients and ensure they are comfortable while waiting.
- Provide basic information about the company's real estate projects and direct clients to the appropriate sales representative.
- Maintain cleanliness, organization, and presentation of the reception and waiting area.
- Handle courier services, incoming and outgoing mail, and office correspondence.
- Maintain customer databases, visitor logs,



and appointment schedules.
- Assist in organizing site visits, customer events, and promotional activities.
- Support administrative tasks such as filing, documentation, photocopying, and record management.
- Coordinate with internal departments to ensure smooth customer service and office operations.
- Ensure confidentiality of customer information and company records.

Required Qualifications

- Bachelor's degree or equivalent qualification.
- 2-5 years of experience as a receptionist, front desk executive, hostess, or customer service executive (experience in real estate is preferred).
- Excellent verbal and written communication skills.
- Pleasant personality with a professional appearance and positive attitude.
- Robust interpersonal and customer service skills.
- Good organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook) and basic computer applications.
- Ability to handle multiple visitors and calls in a fast-paced environment

Salary

- As per company standards and candidate experience.

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Receptionist cum hostess (India)
🏢 Lokhandwala group
📍 India