As a Front Office Executive at a leading gym, you will be responsible for welcoming members and visitors, giving facility tours, handling customer enquiries, and supporting the sales team.
Responsibilities
- Facility Tours
- Welcome potential customers and give them a tour of the gym.
- Explain the equipment, facilities, and amenities available.
- Understand their fitness needs and explain the services that best suit them.
Customer Service
- Build good relationships with existing members.
- Answer customer questions and handle complaints or concerns.
- Ensure members have a friendly and positive experience.
Sales Calls
- Call potential customers and follow up with enquiries.
- Explain membership plans, offers, and fitness programs.
- Follow up with leads and help convert them into members.
- Work towards monthly sales targets.
Qualifications
- Experience in customer service or sales is preferred.
- Experience in the fitness or wellness industry is an advantage.
- Positive communication and interpersonal skills.
- Confident speaking with customers and making sales calls.
- Ability to build strong customer relationships.
- Target-oriented and proactive.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Front Office Receptionist (India)
🏢 Softouch
📍 India
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