Company: Gurudev Motors – ŠKODA
Position: Floor In-Charge
Department: Service / Aftersales
Location: Chennai
Job Summary
We are looking for an experienced and responsible Floor In-Charge to supervise daily workshop operations, ensure smooth vehicle flow, monitor technician productivity, and maintain high standards of quality and customer satisfaction.
Key Responsibilities
- Supervise and coordinate day-to-day workshop floor activities.
- Allocate repair jobs to technicians based on skill, workload, and priority.
- Monitor vehicle movement from Job Opening to Final Delivery.
- Ensure all repair and maintenance jobs are completed within the promised time.
- Monitor technician productivity, efficiency, and job quality.
- Coordinate with Service Advisors, Technicians, Bodyshop, and other departments.
- Ensure proper diagnosis and repair procedures are followed.
- Conduct quality checks before vehicles are moved for delivery.
- Handle technical issues and support technicians in resolving complex problems.
- Monitor pending, delayed, and repeat repair jobs and take corrective action.
- Ensure proper usage of tools, equipment, and workshop resources.
- Maintain workshop safety, cleanliness, and discipline.
- Ensure compliance with company and ŠKODA service standards.
- Support customer satisfaction by minimizing delays, rework, and complaints.
- Prepare and monitor daily workshop performance reports.
Candidate Requirements
- Diploma / ITI / Degree in Automobile or Mechanical Engineering.
- 3–8 years of relevant experience in an automobile dealership/workshop.
- Robust knowledge of vehicle repair and workshop operations.
- Experience in handling technicians and managing workshop workflow.
- Good communication, leadership, and problem-solving skills.
- Ability to work under pressure and meet daily targets.
- Experience with DMS/workshop management systems will be an added advantage.
Key Skills
Workshop Management | Team Handling | Technical Knowledge | Job Allocation | Quality Control | Productivity Monitoring | Customer Satisfaction | Problem Solving
Preferred Candidate
Candidates with experience in ŠKODA / Volkswagen / European car dealerships or reputed automobile service centres will be preferred.
Pay: ₹25,000.00 - ₹38,000.00 per month
Work Location: In person
📌 Service Floor In charge - Gurudev Skoda (Guindy)
🏢 GURUDEV MOTORS
📍 Guindy
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