Customer Support Agent (India)

Customer Support Agent (India)

12 Aug
|
Univs.com
|
India

12 Aug

Univs.com

India

Customer Support & UAE Real Estate Administrative Executive

Location: Remote / Work From Home
Employment Type: Full-Time

About the Role

We are looking for a well-rounded Customer Support & UAE Real Estate Administrative Executive with good knowledge of the UAE real estate market. The candidate will be responsible for customer communication, administrative activities, property listings, social media coordination, and day-to-day operational support.

The ideal candidate should be comfortable communicating with customers, UAE real estate agents, brokers, property owners, and other stakeholders through email, phone calls, WhatsApp, and social media.

Key Responsibilities

- Respond to customer inquiries through emails, calls, WhatsApp, and other communication channels.
- Provide professional and timely customer support and resolve queries.
- Communicate and coordinate with UAE real estate agents, brokers, property owners, and agencies.
- Maintain good knowledge of the UAE real estate market, property types, locations, and market practices.
- Verify and review property listings and relevant property documentation.
- Identify and report fake, duplicate, suspicious, or misleading property listings.
- Assist customers, agents, and property owners with posting and updating property listings.
- Coordinate with brokerages and agents to collect accurate property information.
- Schedule and coordinate meetings, calls, and appointments.
- Prepare and send professional emails, follow-ups, and other communications.
- Assist with social media posting and scheduling for property-related content.
- Support content coordination for Facebook, Instagram, LinkedIn, and other social platforms.
- Maintain accurate records of customer inquiries, listings, communications, and follow-ups.
- Handle general administrative and operational tasks assigned by management.
- Conduct basic property and UAE real estate market research.




- Assist with listing verification and competitor/property research.
- Coordinate day-to-day administrative and maintenance-related activities.
- Ensure customer and property information is accurate and up to date.

Requirements

- 1–3+ years of experience in UAE real estate, property management, brokerage, real estate portals, or a related field.
- Strong knowledge of the UAE real estate market.
- Experience working with UAE real estate agents, brokers, or property owners is preferred.
- Excellent written and verbal English communication skills.
- Strong customer service and interpersonal skills.
- Comfortable handling emails, phone calls, WhatsApp, and online communication.
- Basic knowledge of social media platforms and content posting.
- Strong administrative and organizational skills.
- Ability to multitask and work independently.
- Good computer skills, including Google Workspace / MS Office.
- Ability to identify suspicious or inaccurate information in property listings.
- Experience with UAE property portals or real estate CRM systems will be an advantage.

Key Skills

Customer Support | UAE Real Estate | Property Listings | Broker Coordination | Email Communication | Social Media | Administrative Support | Property Research | Listing Verification | Meeting Scheduling | Follow-up

Work Arrangement

100% Work From Home / Remote

The candidate should be comfortable coordinating with UAE-based clients, agents, brokers, and property stakeholders during required working hours.

Preferred Candidate

We are looking for someone who is well-rounded and flexible, rather than limited to customer support. The ideal candidate should be able to manage customer communication, UAE real estate coordination, property listings, administrative work, social media, scheduling, and day-to-day operational activities.

Intrested People can Send your cv to [email protected]/ +91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:

- Work from home

Work Location: In person

📌 Customer Support Agent (India)
🏢 Univs.com
📍 India

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