Front Office Receptionist – Healthcare Industry

Location: Thuraipakkam, Chennai
Industry: Healthcare / Hospital
Job Type: Full-time
Experience: 0–3 years

Job Summary

We are looking for a friendly, professional, and customer-focused Front Office Receptionist to join a reputed organization in the healthcare industry. The ideal candidate should have excellent communication skills and the ability to interact professionally with patients, visitors, and staff.

Key Responsibilities

- Welcome and greet patients, visitors, and guests professionally.
- Handle front desk operations and manage patient enquiries.
- Attend incoming calls and respond to customer/patient queries.
- Schedule appointments and coordinate with doctors and relevant departments.
- Maintain patient and visitor records accurately.
- Guide patients regarding hospital procedures, departments, and services.
- Handle basic administrative and front-office activities.
- Coordinate with internal teams to ensure smooth patient service.
- Handle customer concerns politely and escalate issues when required.
- Maintain a clean, organized, and professional reception area.

Requirements





- 2–3 years of relevant Front Office / Receptionist experience preferred.
- Candidates without relevant experience may also apply if they have customer care / customer service experience.
- Freshers with good communication skills are welcome to apply.
- Excellent verbal communication and interpersonal skills.
- Pleasant personality with a patient and service-oriented approach.
- Basic computer knowledge and ability to handle office applications.
- Ability to work in a rapid-paced healthcare environment.

Salary

- Freshers: ₹18,000 – ₹20,000 per month.
- Experienced candidates: Up to a 10% hike on current salary, depending on skills, experience, and interview performance.
- Salary is negotiable based on the candidate's relevant skills and experience.

Preferred Skills

Front Office | Reception | Customer Service | Patient Handling | Appointment Scheduling | Communication Skills | Telephone Handling | MS Office | Hospital Front Desk | Customer Relationship Management

Job Location: Thuraipakkam, Chennai

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Office Receptionist (India)
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📍 India