12 Aug
|
River front resory
|
India
12 Aug
River front resory
India
We are seeking a dynamic, sales-oriented Sales Executive to join our booking team. The ideal candidate will be responsible for taking bookings, confirming reservations, and converting inquiries into confirmed sales through excellent communication and persuasive skills. This is an on-site role requiring fluency in Hindi, English, Kannada, and Marathi to effectively engage with a diverse customer base.
Key Responsibilities
Booking & Sales Operations
- Handle inbound and outbound inquiries via phone, WhatsApp, email, and walk-ins
- Convert leads into confirmed bookings through effective persuasion and follow-ups[bebee +1]
- Explain service offerings, pricing, packages, and special offers clearly to customers[bebee +1]
- Negotiate and close deals while maintaining rate integrity and brand standards[careers-page +1]
- Coordinate with operations/fulfillment teams to ensure seamless booking execution[jooble +1]
Customer Communication
- Greet walk-in customers, understand their requirements, and guide them through the booking process[simplyhired +1]
- Build and maintain long-term customer relationships through consistent follow-ups[jooble +1]
- Resolve customer queries and objections professionally to ensure satisfaction and repeat business[simplyhired +1]
Documentation & Reporting
- Maintain accurate and up-to-date booking records in CRM/Excel[jooble +1]
- Track lead status, follow-up schedules, and booking confirmations daily[simplyhired +1]
- Prepare daily/weekly sales reports for management review[hikerwolf]
Target Achievement
- Meet or exceed monthly sales and booking targets[jooble +1]
- Proactively identify opportunities to upsell or cross-sell additional services[simplyhired +1]
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Required Qualifications & Skills
Language Proficiency (Mandatory)
- Fluent in Hindi, English, Kannada, and Marathi (spoken and written)[jobitus +2]
Experience & Education
- 1–3 years of experience in sales, reservations, or customer-facing roles (hospitality, travel, real estate, or booking services preferred)[bebee +2]
- Graduate in any discipline; MBA/PGDM in Marketing or related field is a plus[jobitus]
Core Competencies
- Strong sales orientation with proven ability to convince and close deals[simplyhired +2]
- Excellent verbal communication and interpersonal skills across multiple languages[simplyhired +1]
- Strong persuasion, negotiation, and objection-handling abilities[simplyhired +2]
- Comfortable working in a fast-paced, on-site workplace with walk-in customers[simplyhired +1]
- Basic proficiency in CRM tools, MS Excel, and WhatsApp Business[jooble +1]
- Customer-first mindset with high emotional intelligence and patience[linkedin +1]
Preferred Attributes
- Prior experience in hospitality, travel, resort bookings, or real estate sales[bebee +2]
- Own two-wheeler for local travel (if site visits are required)[jobitus]
- Familiarity with Bangalore’s local market and customer demographics
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
Work Location: Hybrid remote in Dandeli, Karnataka (Dandeli)
📌 Sales executive (India)
🏢 River front resory
📍 India