Job Responsibilities:

- Handle customer enquiries, orders, quotations, and follow-ups.
- Maintain and update customer records in the CRM system.
- Coordinate with Sales, Production, Stores, Quality, and Dispatch departments.
- Follow up with customers regarding order status, delivery, and requirements.
- Handle customer complaints and ensure timely resolution.
- Prepare daily/weekly CRM, sales, and customer follow-up reports.
- Maintain regular communication with existing customers.
- Support the sales team in order processing and customer coordination.
- Ensure timely and professional communication with customers.

Qualification & Experience:

- Graduate/Diploma preferred.
- 1–3 years of experience in CRM, customer support, sales coordination, or manufacturing industry.
- Good knowledge of MS Excel and CRM software.
- Valuable communication, coordination, and follow-up skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 CRM Executive (India)
🏢 Mg Tools
📍 India