We are looking for a customer-focused Wholesale Counter Sales Executive to manage walk-in wholesale customers, handle product enquiries, prepare quotations/orders, coordinate billing and ensure smooth counter operations. The ideal candidate should be confident in dealing with customers, accurate with order details and comfortable working in a fast-paced wholesale environment.
Key Responsibilities
Handle walk-in wholesale customers and understand their product requirements. Explain product specifications, availability, pricing and applicable offers to customers. Generate sales through effective counter interaction and follow-up with regular customers. Prepare sales orders, quotations, invoices and other relevant sales documents accurately. Coordinate with the warehouse/store team for product availability, picking and dispatch. Maintain proper records of customer orders, pending requirements and sales transactions. Handle cash/UPI/card or other payment coordination as per company process and ensure billing accuracy. Resolve customer queries and coordinate with seniors for complaints, returns or replacements. Maintain a clean,
organized and professional counter/display area. Build robust relationships with wholesale customers and encourage repeat business. Coordinate with accounts and operations teams for payment, billing and dispatch-related issues. Achieve assigned sales and customer-service targets.
Candidate Profile Minimum 1–3 years of experience in wholesale counter sales, retail sales, showroom sales, trading or a similar customer-facing role. Experience dealing with wholesalers, retailers, dealers or walk-in business customers will be preferred. Good communication and interpersonal skills. Basic computer knowledge and familiarity with billing/invoicing software. Ability to work with numbers, prices, quantities and customer orders accurately. Should be presentable, customer-friendly and proactive. Knowledge of Bengali and Hindi is preferred; basic English communication will be an advantage.