Lucknow, Uttar Pradesh
Job Summary

Job Description – L1 Monitoring Engineer (SolarWinds) Job Title: L1 Monitoring Engineer – SolarWinds Experience: 0–2 Years Shift: 24x7 Rotational (NOC Environment) Job Summary: The L1 Monitoring Engineer is responsible for real-time monitoring of infrastructure, applications, and network devices using SolarWinds, identifying alerts, and ensuring timely notification, ticketing, and escalation as per defined SLA. Key Responsibilities: Monitor alerts and events from SolarWinds dashboards (All Active Alerts / Top 10 / Node health) [Solarwinds...Monitoring | Word] Perform first-level analysis of alerts (CPU, Memory, Disk, Interface, Node Down, Packet Loss) [Solarwinds...Monitoring | Word] Raise incident tickets in ITSM tools (e.g., BMC Helix/Remedy) for all critical alerts Notify and dispatch issues to respective teams (Network, Wintel, DB, EUC, etc.) [OT NOC SCOPE OF WORK | Outlook] Follow defined priority-based SLA (P1/P2/P3) for alert communication and escalation [OT NOC SCOPE OF WORK | Outlook] Perform call-out activity for critical alerts during non-business hours [Solarwinds...Monitoring | Word] Track alerts until acknowledgement by responsible teams Send alert notification emails to stakeholders and management [Solarwinds...Monitoring | Word] Identify duplicate alerts and suppress noise where applicable Coordinate with on-call engineers for site outages or major incidents [MOM of the...22/04/2026 | Outlook] Maintain accurate logs, worknotes, and monitoring reports Key Skills Required: Basic knowledge of network & server concepts (TCP/IP, DNS, DHCP, OS basics) [Network- J...ion for L1 | Txt] Familiarity with monitoring tools (SolarWinds preferred) [Network- J...ion for L1 | Txt] Understanding of incident management lifecycle Good analytical & troubleshooting skills (L1 level) Ability to work in 24x7 rotational shifts Strong communication skills for coordination & escalation Key Activities in NOC Environment: Monitor across multiple domains: Network (Switches, Routers, APs) Servers (Physical/Virtual) Applications & services [OT NOC SCOPE OF WORK | Outlook] Trigger alerts for: Node Down / Interface Down High CPU/Memory ( >90%) Packet loss / latency issues [Solarwinds...Monitoring | Word] KPIs / Expectations: Timely alert acknowledgment SLA adherence for ticket creation & notification Zero missed critical alerts Accurate incident documentation Quick escalation without delay

Key Responsibilities

Job Description – L1 Monitoring Engineer (SolarWinds) Job Title: L1 Monitoring Engineer – SolarWinds Experience: 0–2 Years Shift: 24x7 Rotational (NOC Environment) Job Summary: The L1 Monitoring Engineer is responsible for real-time monitoring of infrastructure, applications, and network devices using SolarWinds, identifying alerts, and ensuring timely notification, ticketing, and escalation as per defined SLA. Key Responsibilities: Monitor alerts and events from SolarWinds dashboards (All Active Alerts / Top 10 / Node health) [Solarwinds...Monitoring | Word] Perform first-level analysis of alerts (CPU, Memory, Disk, Interface, Node Down, Packet Loss) [Solarwinds...Monitoring | Word] Raise incident tickets in ITSM tools (e.g., BMC Helix/Remedy) for all critical alerts Notify and dispatch issues to respective teams (Network, Wintel, DB, EUC, etc.) [OT NOC SCOPE OF WORK | Outlook] Follow defined priority-based SLA (P1/P2/P3)



for alert communication and escalation [OT NOC SCOPE OF WORK | Outlook] Perform call-out activity for critical alerts during non-business hours [Solarwinds...Monitoring | Word] Track alerts until acknowledgement by responsible teams Send alert notification emails to stakeholders and management [Solarwinds...Monitoring | Word] Identify duplicate alerts and suppress noise where applicable Coordinate with on-call engineers for site outages or major incidents [MOM of the...22/04/2026 | Outlook] Maintain accurate logs, worknotes, and monitoring reports Key Skills Required: Basic knowledge of network & server concepts (TCP/IP, DNS, DHCP, OS basics) [Network- J...ion for L1 | Txt] Familiarity with monitoring tools (SolarWinds preferred) [Network- J...ion for L1 | Txt] Understanding of incident management lifecycle Good analytical & troubleshooting skills (L1 level) Ability to work in 24x7 rotational shifts Strong communication skills for coordination & escalation Key Activities in NOC Environment: Monitor across multiple domains: Network (Switches, Routers, APs) Servers (Physical/Virtual) Applications & services [OT NOC SCOPE OF WORK | Outlook] Trigger alerts for: Node Down / Interface Down High CPU/Memory ( >90%) Packet loss / latency issues [Solarwinds...Monitoring | Word] KPIs / Expectations: Timely alert acknowledgment SLA adherence for ticket creation & notification Zero missed critical alerts Accurate incident documentation Quick escalation without delay

Skill Requirements

Job Description – L1 Monitoring Engineer (SolarWinds) Job Title: L1 Monitoring Engineer – SolarWinds Experience: 0–2 Years Shift: 24x7 Rotational (NOC Environment) Job Summary: The L1 Monitoring Engineer is responsible for real-time monitoring of infrastructure, applications, and network devices using SolarWinds, identifying alerts, and ensuring timely notification, ticketing, and escalation as per defined SLA. Key Responsibilities: Monitor alerts and events from SolarWinds dashboards (All Active Alerts / Top 10 / Node health) [Solarwinds...Monitoring | Word] Perform first-level analysis of alerts (CPU, Memory, Disk, Interface, Node Down, Packet Loss) [Solarwinds...Monitoring | Word] Raise incident tickets in ITSM tools (e.g., BMC Helix/Remedy) for all critical alerts Notify and dispatch issues to respective teams (Network, Wintel, DB, EUC, etc.) [OT NOC SCOPE OF WORK | Outlook] Follow defined priority-based SLA (P1/P2/P3) for alert communication and escalation [OT NOC SCOPE OF WORK | Outlook] Perform call-out activity for critical alerts during non-business hours [Solarwinds...Monitoring | Word] Track alerts until acknowledgement by responsible teams Send alert notification emails to stakeholders and management [Solarwinds...Monitoring | Word] Identify duplicate alerts and suppress noise where applicable Coordinate with on-call engineers for site outages or major incidents [MOM of the...22/04/2026 | Outlook] Maintain accurate logs, worknotes, and monitoring reports Key Skills Required: Basic knowledge of network & server concepts (TCP/IP, DNS, DHCP, OS basics)



[Network- J...ion for L1 | Txt] Familiarity with monitoring tools (SolarWinds preferred) [Network- J...ion for L1 | Txt] Understanding of incident management lifecycle Good analytical & troubleshooting skills (L1 level) Ability to work in 24x7 rotational shifts Strong communication skills for coordination & escalation Key Activities in NOC Environment: Monitor across multiple domains: Network (Switches, Routers, APs) Servers (Physical/Virtual) Applications & services [OT NOC SCOPE OF WORK | Outlook] Trigger alerts for: Node Down / Interface Down High CPU/Memory ( >90%) Packet loss / latency issues [Solarwinds...Monitoring | Word] KPIs / Expectations: Timely alert acknowledgment SLA adherence for ticket creation & notification Zero missed critical alerts Accurate incident documentation Quick escalation without delay

Other Requirements

Job Description – L1 Monitoring Engineer (SolarWinds) Job Title: L1 Monitoring Engineer – SolarWinds Experience: 0–2 Years Shift: 24x7 Rotational (NOC Setting) Job Summary: The L1 Monitoring Engineer is responsible for real-time monitoring of infrastructure, applications, and network devices using SolarWinds, identifying alerts, and ensuring timely notification, ticketing, and escalation as per defined SLA. Key Responsibilities: Monitor alerts and events from SolarWinds dashboards (All Active Alerts / Top 10 / Node health) [Solarwinds...Monitoring | Word] Perform first-level analysis of alerts (CPU, Memory, Disk, Interface, Node Down, Packet Loss) [Solarwinds...Monitoring | Word] Raise incident tickets in ITSM tools (e.g., BMC Helix/Remedy) for all critical alerts Notify and dispatch issues to respective teams (Network, Wintel, DB, EUC, etc.) [OT NOC SCOPE OF WORK | Outlook] Follow defined priority-based SLA (P1/P2/P3) for alert communication and escalation [OT NOC SCOPE OF WORK | Outlook] Perform call-out activity for critical alerts during non-business hours [Solarwinds...Monitoring | Word] Track alerts until acknowledgement by responsible teams Send alert notification emails to stakeholders and management [Solarwinds...Monitoring | Word] Identify duplicate alerts and suppress noise where applicable Coordinate with on-call engineers for site outages or major incidents [MOM of the...22/04/2026 | Outlook] Maintain accurate logs, worknotes, and monitoring reports Key Skills Required: Basic knowledge of network & server concepts (TCP/IP, DNS, DHCP, OS basics) [Network- J...ion for L1 | Txt] Familiarity with monitoring tools (SolarWinds preferred) [Network- J...ion for L1 | Txt] Understanding of incident management lifecycle Good analytical & troubleshooting skills (L1 level) Ability to work in 24x7 rotational shifts Strong communication skills for coordination & escalation Key Activities in NOC Environment: Monitor across multiple domains: Network (Switches, Routers, APs) Servers (Physical/Virtual) Applications & services [OT NOC SCOPE OF WORK | Outlook] Trigger alerts for: Node Down / Interface Down High CPU/Memory ( >90%) Packet loss / latency issues [Solarwinds...Monitoring | Word] KPIs / Expectations: Timely alert acknowledgment SLA adherence for ticket creation & notification Zero missed critical alerts Accurate incident documentation Quick escalation without delay

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📌 Senior Engineer - Monitoring Tools, Event Monitoring (Lucknow)
🏢 HCLTech
📍 Lucknow