We are looking for a Customer Service Executive with 1–2 years of experience to join our team. The ideal candidate should have excellent communication skills, a customer-friendly attitude, and the ability to understand and resolve customer queries effectively.
Key Responsibilities
- Handle customer queries through phone, email, WhatsApp, or other communication channels.
- Maintain a qualified and positive relationship with customers.
- Follow up with customers regarding their queries, requests, and concerns.
- Coordinate with internal teams to resolve client issues.
- Maintain accurate records of customer interactions and follow-ups.
Requirements
- 1–2 years of experience in customer service, customer support, client handling, or a similar role.
- Excellent verbal and written communication skills.
- Good interpersonal and relationship-building skills.
- Ability to handle customers professionally and patiently.