- Greet guests warmly and escort them to their tables.
- Present menu and explain food & beverage items when needed.
- Take accurate orders and input them into the POS system.
- Serve food and drinks promptly and professionally.
- Ensure guest satisfaction throughout the dining experience.
2. Order Handling
- Coordinate with kitchen and bar staff for timely service.
- Serve dishes in proper sequence and as per service standards.
- Handle special requests, allergies, and dietary requirements carefully.
3. Table Management
- Set up tables with cutlery, glasses, condiments, and linens.
- Clear plates, wipe tables, and reset for the next guests.
- Maintain cleanliness and organization of dining areas.
4. Billing & Payment
- Prepare checks and process payments accurately.
- Maintain cash handling and billing standards.
- Provide correct change and thank guests courteously.
- Follow food safety, hygiene, and sanitation guidelines.
- Maintain grooming standards and proper uniform.
- Report hazards or maintenance issues to supervisors.
Skills & Competencies
- Strong communication and interpersonal skills.
- Positive product knowledge (food, beverages, wines).
- Ability to multitask in a fast-paced environment.
- Positive attitude and polite behavior.
- Basic POS and billing knowledge.